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Privacy Policy

Date of entry into force: May 30, 2018

Interactive Wall complies with the most stringent European and French standards for the protection of privacy and personal data and has been the subject of a declaration to the French authority for the protection of personal data (the National Commission for Informatics and Freedoms - CNIL). We offer services that allow organizers to aggregate messages and distribute them.
This Privacy Policy describes the types of personal data we collect through our online products and services through our interactive-wall.com website. This Policy also explains how we use personal data, who we share it with, your rights and options, and how to contact us with any questions about our privacy practices. This Policy does not apply to third party websites, products and services, even if they contain links to our Services or Sites. We recommend that you carefully read the information provided by these third parties regarding their privacy practices.

1. Introduction
Interactive-wall obtains personal data about you from several sources in order to provide our services and manage our sites. "You" refers to: a person who consults our websites or uses our services ("Customer"), or a member of the public at an event organized by a user ("User").

2. Personal data collected
at. Personal data that we collect about you.
Personal data: any information relating to an identified or identifiable natural person. They are of several kinds:
• The information you give yourself when you create an account (last name, first name, email address, company and login) or when you opt for a paid account (address, phone number, VAT number)
• The information you give us when you fill out an online form to contact our support team (first and last name, e-mail address, country of residence, and all the information you provide about your project, your needs and your deadlines) ).
• For each bank transaction, we do not have access to your credit card information that passes on our payment solution Mercanet but we collect the information related to the payment method (credit card number or bank account information, for example), the amount of the purchase, the date of purchase and the method of payment. The information collected may vary depending on the payment method used.
• When using our services, we collect and record on behalf of the customer, messages from users. The collected data are (date of sending, contents of the message, photo and text, contact details of the sender, telephone number, pseudonym social network). The information collected may vary depending on the mode of participation of the user (depending on the connector).

b. Information that we automatically collect on our site.
To function optimally, our site uses cookies and other technologies. These technologies record information about your use of our site, including:
• Internet browser data and device used, such as IP address, device type, operating system, Internet browser type, screen resolution, system name and system version operating system, manufacturer and model of the device, plug-ins, add-ons and language of the site you are viewing;
• Usage data, such as the time spent on the site, the pages viewed, the links you clicked, the language chosen and the pages from which you access our site.
On our site, we use Google Analytics to analyze your use of our site and to diagnose technical problems.

3. Use of personal data
at. Our products and services.
We rely on a number of legal bases to ensure that our use of your personal data complies with applicable legislation. We use this personal data to facilitate business relationships with our users, to comply with our financial regulatory and other legal obligations, and to serve our legitimate business interests. We also use this personal data to process payments.

b. Marketing and event-related communications.
We may send you email marketing communications about our products and services, invite you to participate in events or surveys, or communicate with you for commercial purposes, provided that you have obtained your consent as the terms required by applicable law. When we collect your business contact information through our participation in a trade show or other event, we may use this information to communicate with you about this event, to send you the information you have requested about our products and our services and, with your permission, to include you in our marketing campaigns.

vs. Online advertising targeting.
When you visit our site or our online services, we, but also some third parties, collect information about your online activities over time and at different sites, in order to offer you advertisements on products and services corresponding to your centers. of interest (this type of advertising is called "advertising targeting"). These third parties may place or identify a unique cookie or other technology on your browser (including the use of pixel tags). When required by law, we will obtain your consent prior to the processing of your information for the purpose of advertising targeting.
Because we participate in various ad networks, you may see our ads appearing on third party websites or mobile apps. These ad networks allow us to deliver our messages in a targeted way based on a number of factors, including demographics, users' expected interests, and the context of navigation (for example, the date and time you have accessed our site, the pages visited and the links you clicked on). This technology also helps us assess the relevance of our marketing efforts and determine if you've seen any of our ads.
We work with Google AdWords and Facebook ads. If you would like to know how not to receive or view targeted advertising from Network Advertising Initiative member companies, visit the Network Advertising Initiative and Digital Advertising Alliance sites. To opt out of this type of ads, you can download the AppChoices app. By refusing ad targeting, you may see ads that do not interest you or your business. Since there is currently no standard for recognizing Do Not Track (DNT) signals in a browser, we are not able to take them into account.

4. Disclosure of personal data.
Interactive Wall does not sell, rent or share personal data to marketing professionals or unaffiliated third parties.

5. Your rights and options.
at. Refuse to receive our electronic communications. If you no longer wish to receive marketing e-mails from us, you can unsubscribe by clicking on the unsubscribe link that appears in these e-mails. We will try to apply choices as quickly as possible. Please note that if you choose to no longer receive marketing emails from us, we may still send you messages of an administrative nature to allow you to enjoy our Services.
b. Access to or modification of Personal Data related to your account. If you wish to review, correct or update Personal Data that you have provided in the past, you may do so by logging into your Interactive Wall Account (My Account section).
vs. Your rights in data protection. Depending on your country of residence and applicable law, you have the following rights regarding the personal data about you that we process:
• The right to request confirmation that Interactive Wall processes personal data about you and, where appropriate, to request a copy of such personal data;
• The right to request correction or updating of your personal data that is inaccurate, incomplete or out of date;
• In special circumstances provided by law, the right to request the deletion of your personal data;
• The right to request that the Personal Data about you that we process to provide you with our services be transferred to another company, where technically possible.
When the processing of your Personal Data is based on a consent previously granted, you may at any time exercise your right to withdraw consent. You may also have the right to object to the processing of your personal data for reasons related to your particular situation.
d. Process to enforce your data protection rights. In order to assert your data protection rights, you can contact us at the contact details specified in the Contact Us section below. We treat every request with the utmost seriousness. We will meet your request to the extent required by applicable law. We will not be able to respond to a request if your personal data are no longer in our possession. If your response to your request does not satisfy you, please contact the data protection authority in your country.
For your protection, we may need to confirm your identity before responding to your request, including confirming that the email address from which you are submitting your request corresponds to the email address we have registered for you. If we no longer need to process your personal data to provide you with our services or allow you to access our site, we will not store, obtain or process additional information to identify you in order to respond to your wishes.
If you are a user of an Interactive Wall client please send your inquiries directly to the customer in question. For example, if you participated in an event and used our interactive wall solution, and your request relates to the data of your messages that you provided for this event, you must address your request directly to the customer.It is your responsibility to choose the rules that will govern the use and disclosure of your Personal Data:

6. Security and data retention.
We strive to maintain a level of security adapted to the risk associated with the processing of personal data. In the company, we take organizational, technical and administrative measures to prevent unlawful access to your personal data, as well as their destruction, loss, alteration or misappropriation. Only employees who need access to your Personal Data to carry out their professional duties will have access to it. Unfortunately, it is impossible to guarantee that any data storage or transmission system is 100% secure. If you have reason to believe that the interactions you have with us are no longer secure (for example, if you believe that the security of your account is compromised), please contact us immediately.
If you are an Interactive Wall customer we will keep your personal data for the duration of the service contract that binds us to you. We will retain your personal information after ceasing to provide you with services, even if you choose to close your account, to the extent necessary to meet our legal and regulatory obligations and for the purposes of fraud monitoring, prevention and detection. We also store your personal data in order to comply with our tax, accounting and financial obligations, when our contractual commitments with our financial partners require it, and when the retention of data is prescribed by the payment methods we take. in charge. When we store data, we do so in accordance with the applicable limitation periods and the storage requirements prescribed by applicable law.

7. International data transfers.
We are a French company and all our data is stored in France by our cloud provider OVH.

8. Use by minors.
The Services are not intended for persons under the age of thirteen (13) and we ask them not to submit any personal data to us through the Services.

9. Updates to this Privacy Policy
We reserve the right to make changes to this Privacy Policy from time to time to incorporate our new services, changes to our practices regarding the processing of Personal Data or applicable laws.

10. Links to other websites.
The Services may allow you to access other websites. These websites may operate independently of our company and may have their own privacy notices or policies, which we advise you to read with the utmost care. If any of these other websites do not belong to us or are not under our control, we are not responsible for its content, any use of such website or the privacy practices of the website operator.

11. Contact us
If you have a question about this Privacy Policy or would like to make a complaint, please contact us electronically or send us an email at the following address:
Interactive Wall
45 rue d'Anvers 69007 Lyon



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